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Call Cente Agents in Gauteng - JOB PLACEMENT AGENCY

JOB PLACEMENT AGENCY

Recruiter from sector Consulting, located in Gauteng, From 1 to 10 workers

    About this job ad 12 July

    Salary

  • R 10.000,00 monthly
  • Province

  • Johannesburg CBD, City of Johannesburg, Gauteng
  • Description


  • – Required Age between 20 and 30 Years Old
    – Answer incoming calls and respond to customer’s emails
    – Management and resolve customer complaints
    – Sell products and place customer orders in the computer system
    – Identify and escalate issues to supervisors
    – Provide product and service information to customers
    – Research required information using available resources
    – Research, identify, and resolve customer complaints using applicable software
    – Process orders, forms, and application
    – Route calls to appropriate resources
    – Document all call information according to standard operating procedures
    – Recognize, document, and alert the management team of trends in customer calls – Follow up customer calls where necessary
    – Upsell products and services
    – Complete call logs and reports – Other duties as assigned

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English ,Afrikaans
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Call Cente Agents in City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 10.000,00 monthly

  • Apply now

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