Italian Speaking VIP Host in Gauteng - Language Recruiters

Language Recruiters

Bilingual candidates, such as fluent speakers in German, Dutch, French, Italian, Spanish, Portuguese, Swedish, Norwegian, Danish, Greek, Russian, Turkish, Hebrew and any of the Asian and or Arabic languages can expect to be in full time work, or continuous temporary work if they find the right recruitment agency in South Africa.

This is where Language Recruiters, which forms part of Initiate International, comes into the picture. We have been a specialist recruitment consultancy of foreign language speakers throughout South Africa for over 7 years. Naturally the key markets for foreign language candidates are in Cape Town and Johannesburg but with the right company there are vacancies available throughout the country. We are able to offer a seamless recruitment service for bilingual candidates, from consulting and advising you on the best approach through to tackling the ever changing and challenging process of applying for a work visas in South Africa. With the help of our sister company, Initiate Immigration, you can easily get your visa sorted. Recruiter from sector Other, located in Western Cape, From 11 to 50 workers

    About this job ad 3 August


  • Johannesburg, City of Johannesburg, Gauteng
  • Description

  • A leading Online Sports Betting organization has a great job opportunity for an Italian Speaking VIP Host, to join their team in Johannesburg and be responsible for acquiring and retaining high Value clients loyal to their casino by forging lasting relationships. The successful candidate will be working remotely and capable of self-management, the host will build relationships by delivering quality VIP interventions and friendly, responsive customer service
    Your key job responsibilities as the Italian Speaking VIP Host in Johannesburg will include:
    - Build long-term trust relationships with allocated High Value players, retain existing ones and re-engage former players who have stopped playing
    - Maintain and increase retention activity rates
    - Grow revenue through targeted personal and focused communication and player interventions
    - Continually analyse the retention and VIP customer life cycle, user experiences, and key customer touch points
    - Adapt existing communications or create new ones
    - Develop on-going innovative personal communication and intervention strategies to improve the overall player values and retention rates
    - Be responsible for acquiring new VIP business
    - Creating and successfully delivering a strategy with the aim acquiring new VIP’s
    - Acquiring leads and responding to leads received
    - Use promotions and events to acquire new High Value Players
    - Emailing or calling players from the casino's VIP segment, determining the appropriate level of Bonusing and overseeing that players are satisfied with them
    - Assist with booking reservations for valued guests, coordinating special events meant to attract new players, resolving customer complaints, drafting and distributing reports to management
    - See to it that customer, who are VIP, are given highly impressive service experience
    - Analysis of competitors and the customer landscape to ensure the competitiveness of the VIP program
    - Travel locally for player meetings or events as required
    - Attends events with assigned guests and follow-up to ensure customer satisfaction
    - Identify new players for investment, intervention or relationship management
    - Support Regional marketing initiatives as needed
    - Prepare and communicate regular reports to line management
    Requirements for this Italian Speaking VIP Host job in Johannesburg:
    - Min 6 to 8 years Senior Client Relationship management experience (mandatory requirement: Corporate/Investment banking or land based casino hosting background
    - Experienced Senior Client Account manager, Player Development Manager or Executive Host
    - Background in Hosting High value clients
    - Be familiar with CRM best practice
    - Web / ecommerce experience advantageous but not a necessity
    - Must be numbers driven with strong analytical skills
    - Must have the ability to fluently converse and communicate in both Italian (Italian native speaking) and English
    - Good quantitative and analytical skills to determine appropriate metrics against which each promotion should be measured and perform required analysis
    - Creativity combined with excellent business acumen, to identify or develop viable online VIP marketing strategies
    If you meet the above requirements and have passion for online sports betting, then this Italian Speaking VIP Host in Johannesburg is for you! please email an updated CV to ******************************

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Italian Speaking VIP Host in City of Johannesburg, Gauteng

  • Recruiter

    Language Recruiters
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Apply now

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