Legal Process Officer - Hyde Park in Gauteng - Sage SkillsMap

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Recruiter from sector Human Resources, located in Gauteng, From 501 to 1000 workers

    About this job ad 2 October


  • Sandton, City of Johannesburg, Gauteng
  • Description

  • Manage the front end collections process through the drafting of court applications
     Analyse files / data available from Cheetah to ascertain appropriate legal court applications ie: * Judgement * R&S process
     Implement the specific legal requirements set by various courts by choosing appropriate court on system
     Check case number has been confirmed before proceeding
     Perform quality checks on all legal documents / collated copies as well as documents for agent to issue
     Merge documentation according to relevant stage, status and flag in accordance with the standard set from time to time.
     Telephonic campaign driven collections. Follow up calls to debtors post receipt of legal documentation
    File Management
     Execute instructions based on ageing report extracted by attorney on hand over files
     Merge Legal documents and correspondence to obtain court order
     Coordinate and distribute legal documents to the appropriate Regions/ Correspondence and Third Parties
     Highlight problem areas to management
     Update and manage the legal filing system on cheetah manually and automated in due course
    Relationship Management
     Give input on legal operational issues to attorneys
     Escalate complaints / queries from various stakeholders that can not be dealt with on this level (internal & external)
     Scan documentation on file to cheetah
     Check relevant file number to ensure quality assurance
     Courier management, arrange with couriers and complete weigh bills
     Track couriers and documentation and highlight problem areas to management
     Provide weekly production report on matters worked, pending and unresolved
     Manage courier report weekly to quality check costs.
     Effective collection on active and disconnected accounts:
     Effective collection of active debtors and minimizing the rollover of accounts,
     Advise customers on alternative payment plans,
     Ensure client satisfaction by resolving queries quickly, efficiently and in accordance with the relevant procedure,
     Complete daily productivity reports accurately and timeously,
     Ensure that monthly targets and deadlines are achieved.

    Legal working experience (Advantageous)
    Paralegal Certificate (Advantageous)
    Computer Literate
    3 - 5 year collections experience

  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Legal Process Officer - Hyde Park in City of Johannesburg, Gauteng

  • Recruiter

    Sage SkillsMap
  • Type of contract

    Permanent contract

  • Apply now

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