Hindi Customer Service Host, Cape Town

City of Cape Town, Western Cape 2 March

AKA Recruitment

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  • Description

    Are you a fluent in spoken and written Hindi who is looking to work for a ground breaking online-marketing company who runs campaigns for various industries including online gambling in Century City, Cape Town?
    Take full advantage of this great chance to join a business where you will be greatly appreciated through a supremely competitive salary package, consistent career development and world class training.
    Note: Must be in possession of a South African ID / Permanent residence permit
    Key responsibilities
    • Responding to customer queries by telephone, email and online chats in Hindi Language
    • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
    • Processing pertinent information into relevant databases
    • Customer relationship building & management
    • Problem solving tasks during shift
    • Handling and taking full responsibility for customer related queries
    • Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
    • Performing extra tasks given by managers / shift supervisors as required
    Qualifications and experience
    • Matric
    • Minimum of 2 years customer service experience
    Key competencies
    • Hindi as home/first language essential (fluent written and herbal a must!)
    • Fluent in English; able to communicate effectively (read, write and speak fluently)
    • Computer literate and have accurate typing skills
    • Be available for 24/7 shift rotations
    • Self-starter, self-motivated & goal orientated
    • Able to work independently yet be a team player
    • Analytical thinker with problem solving ability
    • Be deadline driven & goal orientated
    • Excellent time management skills
    • Handle confidential and personal matters
    If this sounds like something that would get you excited to get out of bed in the mornings, get in touch by sending your CV through to ****@akarecruitmentint.com.
  • Requirements

  • Language(s): English ,Hindi
  • Availability for travel: No
  • Availability for change of residence: No

Similar ads

Full Time - Permanent contract - Negotiable

15 March

Ad summary

  • Hindi Customer Service Host, Cape Town

  • Recruiter

    AKA Recruitment

  • Province

    City of Cape Town, Western Cape

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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