Call Centre Agent(Insurance and Financial)

R 1.000,00 monthly City of Tshwane, Gauteng 7 May

AtripleA Recruitment & Temps

  • Description

    Call Centre Agent (Insurance and Financial)
    Location: Centurion

    Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques.

    Key responsibilities

    • Telephonic interaction with product providers, administration staff & clients.
    • Concise e-mail communication to current client base, potential clients and administration staff.
    • Formal report interpretation and reporting to Call Centre Team Leader/Line Manager.
    • Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements.
    • Administration process of completing necessary documentation with potential clients.
    • Follow-up on outstanding information & documentation on all applications for all product suppliers.
    • Follow-up on all feedback received.
    • Assisting in all queries received.
    • All after sale service to clients.
    • Office hours as contracted or as required by the company.
    • Submitting documents for processing. o All product benefit confirmation.
    • Maintain records as per office/FAIS requirement
    • General Sales and Referral Duties.


    • Sales tactics/principles
    • FSB structure and FAIS Act
    • Computer skills (MS Office, Excel & Outlook)
    • RE 5
    • Matric
    • Business Training
    • Continuous professional development prescribed by the FSCA
    • Sales experience
    • Understanding of Financial Industry

    Send your CV and latest pay slip to ***************
  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English
  • Driver's license: B
  • Availability for travel: No
  • Availability for change of residence: No

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