Quality Management SpecialistTemp role in Midrand

City of Johannesburg, Gauteng 25 November

CV DESK

  • Description


    Quality Management Specialist - Temp role in Midrand.
    Availability: Immediately, Must be unemployed. Location: Midrand

    Duties
    o Evaluation and registration of assessors and moderators on the MIS system. Manual evaluation, feedback to the assessor or moderator
    o Extension of scope for the assessors
    o Answering calls i.e. queries
    o Responding to queries and escalating to the correct team member
    o Sending accreditation documentation to a potential provider
    o Providing information on the client’s qualifications
    o Metofile filing 2018/19 documentation
    • Certification of learners

    Key Performance Indicators
    o Customer satisfaction i.e. timeous response
    o Accurate information on the system
    o Registration of the following stakeholders on the system:
    a. Assessors
    b. Moderators
    c. Providers
    o Certification

    Minimum educational requirements:
    o Senior Matric Certificate
    o Short course in customer service, Education systems and relevant qualification.
    o Computer course i.e. Excel, Word and PowerPoint

    Minimum experience required:
    Atleast 2/3 years working experience in:
    o Working with people
    o Working in a SETA or Training provider environment
    o Registering learners on the system (MIS).
  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Quality Management Specialist

  • Recruiter

    CV DESK

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Temporary contract

  • Salary

    Negotiable

  • Apply now

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