Hotel Front Desk Receptionist /Clerk

R 13.000,00 monthly City of Cape Town, Western Cape 1 April

Massive Recruitment (Pty) Ltd

  • Description

    Our client is now recruiting for the position of Hotel Front Desk Clerk
    Essential Duties :
    Greet guests warmly and professionally
    Timeously deal with hotel queries, restaurant and kitchen issues, wine cellar tours and bookings
    Observe phone etiquette according to hotel standards, policies and procedures
    Ensure smooth checking in and out of guests and manage room reservations and cancellations properly
    Promote the Hotel facilities to the guest in the most polite and informative manner
    Confirm reservation in the system and review all noted guest information
    Contact necessary management to solve problems when challenges arise, ensuring guest comfort
    National Senior Certificate
    Excellent communication skills in English and Afrikaans /other African language are required
    Good written communications and time/task management skills are needed to effectively cope with this position.
    This is a guest/ customer facing, “ first contact” position, so applicants need to be highly presentable , well spoken and comfortable dealing with a multicultural, diverse range of guests
    Strong admin, organisational, and planning abilities needed.
    3 plus years experience at 4/ 5 star level in front office systems as Front Desk Receptionist.
    Proficient in Microsoft Word
    Proficient in booking and reservations systems.
    Vibrant and outgoing personality with a mature, professional approach. To be considered for this opportunity, please forward your most up to date CV as well as to zero eight six six zero seven two one eight five.
    R13000/ Benefits/ Perks/ Bonus

  • Number of vacancies: 1
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Hotel Front Desk Receptionist /Clerk

  • Recruiter

    Massive Recruitment (Pty) Ltd

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 13.000,00 monthly

  • Apply now

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