ReservationistAbility to work shifts

City of Johannesburg, Gauteng 12 March

Portia's Recruitment Agency

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  • Description

    Job Purpose
    Make reservations according to laid down procedures and etiquette requirements.
    Grade 12 or equivalent
    Must be computer literate knowledge of Opera would be an added advantage
    Prior experience in reservations and reception
    Skills and Knowledge
    Excellent communication skills
    Excellent interpersonal skills and the ability to handle situations of conflict
    Excellent grooming and professional appearance
    Ability to work shifts
    Ability to multi task
    Must be a Team Player
    Key Performance Areas:
    Provide general Hotel and promotional information
    Make reservations for guests that accept telephonic quotations and confirm bookings with guests
    Process reservations received via e-mail and confirm to clients
    Follow up on non-guaranteed reservations, payment, vouchers, etc

  • Requirements

  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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