Assistant Concierge Durban North2 yrs exp in 4 or 5 star hotel as a Concierge

eThekwini, KwaZulu-Natal 14 August

Top Notch HR Solutions

  • Description


    Assistant Concierge Durban North

    A well-established 5 star hotel in the Durban North area is looking for Assistant Concierge . Must be in the same role within a 4/5 star hotel.

    Job Summary:

    Ensure smooth functioning of the hotel concierge department

    Minimum Requirements:

    • ESSENTIAL 2 years’ experience in a 4 or 5 star establishment in a Concierge role
    • ESSENTIAL 2 years’ experience within a supervisory capacity
    • Matric certificate or equivalent
    • A degree or diploma in Hospitality is preferred
    • Additional language/s would be highly advantageous
    • Fully computer literate in Microsoft Office
    • Working knowledge of Opera
    • Knowledge of Front Office policies and procedures

    Key Responsibilities:

    • Thorough knowledge of the local and surrounding attractions including major tourist attractions, theatre productions, excursions, etc. meet and exceed guest requests
    • Ensure seamless communication between all stakeholders within the role, these include Front Office Management, Front Office team, guests, internal departments, etc.
    • Responsible to oversee Porters, Drivers and Doormen and ensure execution of their tasks
    • Oversee and enforce hotel policies and procedures among subordinates
    • Ensure Leading Hotels of the World and Mystery Shopper compliance among subordinates
    • Execution of IR, performance management, reward and recognition, staff training and succession planning for subordinates in consultation with Front Office Management

    BASIC SALARY: XX
    PROVIDENT FUND (COMPUSLORY; 7.5% FROM BASIC, SAME CONTRIBUTION FROM THE COMPANY)
    DISCOVERY HEALTH MEDICAL AID (OPTIONAL)
    OCSA HEALTH CARE (FREE DOCTOR, DENTAL, OPTOMETRIST VISITS ONLY SHOULD YOU CHOOSE NOT TO JOIN DISCOVERY)

    ONLY SA NATIONALS NEED APPLY

    ONLY those with relevant 4/5 star experience and ready to start immediately need apply. Send updated WORD CV + recent head n shoulders corporate photo to Jean at: *********************
    Regrettably, we are non-negotiable on the minimum requirements.



  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 3
  • Language(s): English
  • Driver's license: EB
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Assistant Concierge Durban North

  • Recruiter

    Top Notch HR Solutions

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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