Outbound Call Centre needed

for training and start working

City of Johannesburg, Gauteng 19 February

Primrose Recruitment and Staffing Solution

  • Description


    We are looking for an Inbound Customer Service willing to train with us that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. The ideal candidate will have the following responsibilities, Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to up sell products when they arise. Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets or call Mr. Steve Seake for any inquiries on **************


  • Number of vacancies: 45
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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