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46957 / NetSuite Support Specialist - Johannesburg in Gauteng - Unique Personnel

Unique Personnel

Staffing Solutions that have South Africa Covered.

Unique Personnel boasts over 40 years (established in 1970) of personnal and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients.

We pride ourselves as a service-driven, total recruitment staffing solution for all our clients and job seeking candidates. Unique Personnel has screened, referenced and interviewed all of our top candidates in South Africa alone.

Positioned mainly in the Financial and Commercial sector, you can rest assured that our highly effective Permanent and Temporary Employment Divisions will provide you with top calibre financial personnel and corporate staff.

Unique Personnel provides a total solution in human resource management and staffing recruitment. We strive to align the right people to your business so that these human resources can realize your company's goals. Simply, unique staffing solutions and personnel search. Recruiter from sector Human Resources, located in Gauteng, From 11 to 50 workers

    About this job ad 14 September

    Province

  • Johannesburg, City of Johannesburg, Gauteng
  • Description


  • Job Type Permanent
    Gender All
    Job Title NetSuite Support Specialist
    Computer Skills MS Excel,MS Explorer
    Industry IT - Software
    City Johannesburg (Incl. Northern Suburbs)
    Job Description About the role The NetSuite Support Specialist will be the eyes and ears of NetSuite and will work within the burrows of NetSuite to ensure that information and the way our users are using the system can be communicated back to our support team. To be completely effective, a good understanding in NetSuite as a system is needed. The specialist will need to understand our internal business process in order to form a solid link between support, our users and the NetSuite team. The NetSuite Support Specialist will join our global team, supporting users locally in South Africa and remotely in Australia, the UK and US. The individual will be the lead support contact for NetSuite in South Africa and champion NetSuite in a positive manner at all times. Who we are looking for: The successful candidate will be: Able to work collaboratively within a team environment Adaptable and flexible Neat and presentable Excellent verbal and written communication skills Excellent problem solving skills / adept at providing a workaround Experience of supporting customers remotely Key Responsibilities: Support our users in their everyday tasks ensuring the system is enabling Company employees to perform to their best. Support and trouble shoot issues by being an integral part of our NetSuite team. Support and manage functionality for business processes and work closely with the CRM developers and departmental leaders in a clear, concise manner. Be the first point of contact acting as lead support and champion our systems in North America in a positive manner at all times. Fully engage with users by having a strong supportive presence. Ensuring availability within office hours. Must be personable with the ability to fully understand users’ needs and communicate these effectively back to the London, U.K. NetSuite Development Manager and the NetSuite team in a clear, concise manner . Essential Skills and Experience: Within this corporate IT environment you will be required to have: At least 2 years’ experience in NetSuite is required. Must be personable, have good organizational and communication skills along with a sense of urgency. Be able to quickly understand different processes within a large complex system. Ability to manage NetSuite’s support queue ensuring all SLA’s are met. Must be able to provide immediate responses to all of our internal users. Strong communication skills and the ability to multi-task and self-prioritize. Qualifications: BSc degree in computer science or information technology is preferred but not required. Qualification BSc Degree in Computer Science or Information Technology Experience 2 - 3 years' experience in NetSuite Understanding of Different processes within a large Complex System
    To apply immediately for this position click here: http://www.unique.co.za/candidate_registration_1.aspx?JobID=46957&referrer=Unique
    Inherent Requirements BSc Degree in Computer Science or Information Technology Experience 2 - 3 years' experience in NetSuite Understanding of Different processes within a large Complex System
    Minimum Qualification Bachelors

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • 46957 / NetSuite Support Specialist - Johannesburg in City of Johannesburg, Gauteng

  • Recruiter

    Unique Personnel
  • Type of contract

    Permanent contract

  • Apply now

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