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Air Hostess

City of Johannesburg, Gauteng 26 November

PEMPOLLI AFRICA WORLDWIDE

  • Description


  • Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

    Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

    Responsibilities
    Welcome guests to the venue
    Provide accurate wait times and monitor waiting lists
    Manage reservations
    Escort customers to assigned dining or bar areas
    Provide menus and announce Waiter/Waitress’s name
    Greet customers upon their departure
    Coordinate with wait staff about available seating options
    Maintain a clean reception area
    Cater to guests who require extra attention (e.g. children, elderly)
    Answer incoming calls and address customers’ queries
    Assist wait staff as needed
    Requirements;GRADE 10-12
    No Previous work experience as a Host/Hostess or Waiter/Waitress
    Understanding of restaurant etiquette
    Familiarity with health and safety regulations
    No Experience in managing reservations
    Demonstrable customer-service skills
    Excellent communication skills (via phone and in-person)
    Strong organizational skills with the ability to monitor the entire dining and bar area
    Availability to work in shifts as needed
    Good physical condition to walk and stand during an entire shift

  • Number of vacancies: 29
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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