Assistant Concierge

eThekwini, KwaZulu-Natal 14 August

MJM Recruitment

  • Description


    ASSISTANT CONCIERGE
    Ensure smooth functioning of the hotel concierge department
    Minimum Requirements:

    • ESSENTIAL 2 years’ experience in a 4 or 5 star establishment in a Concierge role
    • ESSENTIAL 2 years’ experience within a supervisory capacity
    • Matric certificate or equivalent
    • A degree or diploma in Hospitality is preferred
    • Additional language/s would be highly advantageous
    • Fully computer literate in Microsoft Office
    • Working knowledge of Opera
    • Knowledge of Front Office policies and procedures

    Key Responsibilities:

    • Thorough knowledge of the local and surrounding attractions including major tourist attractions, theatre productions, excursions, etc. meet and exceed guest requests
    • Ensure seamless communication between all stakeholders within the role, these include Front Office Management, Front Office team, guests, internal departments, etc.
    • Responsible to oversee Porters, Drivers and Doormen and ensure execution of their tasks
    • Oversee and enforce hotel policies and procedures among subordinates
    • Ensure Leading Hotels of the World and Mystery Shopper compliance among subordinates
    • Execution of IR, performance management, reward and recognition, staff training and succession planning for subordinates in consultation with Front Office Management



  • Number of vacancies: 7
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Assistant Concierge

  • Recruiter

    MJM Recruitment

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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