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Assistant Front Office Manager

R 15.000,00 monthly City of Cape Town, Western Cape 12 August

Important company in the sector

  • Description

  • Qualifications & Experience:

    Grade 12 or equivalent,
    A Hospitality qualification,
    A valid driver’s license,
    A minimum of 3 years’ experience in a supervisory or managerial position within the hospitality environment is required,
    A working knowledge of MS Office, Opera / Fidelio,
    Knowledge of SAP and Guest Connect will be advantageous.

    Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

    Check all rate overrides prior to arrival and ensure correct authorization has been obtained, or accountability has been provided,
    Check the Departure Report daily for any discrepancies on room rates and ensure that all rooms have been correctly charged,
    Responsible for daily checks on floats and ensure that safe is adequately stocked with change at all times,
    Follow up on the open balance status on a daily basis and liaise with the relevant department managers to ensure that payment for departed functions/groups/guests is received promptly,
    Attend to requests and complaints from guests without delay and in an appropriate manner,
    Liaise directly and on a daily basis with all relevant departments to discuss the day’s events and any special requests from guests,
    Organize and supervise all staff; manage and control performance appraisals of Receptionist.

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Assistant Front Office Manager

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 15.000,00 monthly

  • Apply now

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