AV Field Service Technician in Eastern Cape - AtripleA Recruitment & Temps

AtripleA Recruitment & Temps
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AtripleA Recruitment and Temps was established in 1999. Its success in the Recruitment Industry has allowed us to deliver an efficient and trustworthy service to both employer and employee. You need anybody-we'll get them! www.aaaa.co.za www.slmedia.co.za www.atriplea.co.za 082 921 2439 Recruiter from sector Human Resources, located in Gauteng, From 1 to 10 workers

    About this job ad 15 November


  • R 10.000,00 monthly
  • Province

  • City of Tshwane, Eastern Cape
  • Description

  • The AV Field Service Technician is responsible to attend to all calls logged by clients, by providing remote / telephonic support. The AV Field Service Technician must also conduct site visits and resolve any issues that arise as part of the client’s Service Level Agreement
    Key Responsibilities:
    • Responding to calls logged by clients
    • Providing remote/telephonic support
    • Scheduling site visits within a client’s Service Level Agreement Mean-Time-To-Respond time
    • Resolving an issue within a client’s Service Level Agreement Mean-Time-To-Repair time
    • Understanding each client’s Service Level Agreement contract and adhering to the required service
    • Scheduling and completing preventative maintenance. This includes compiling full maintenance reports after work is completed
    • Advanced fault-finding
    • Comprehensive knowledge of wiring, cable termination and best practice standards
    • Video Conferencing and Audio Visual Equipment Configuration
    • Preparing properly before attending to a site
    • Liaising with suppliers and senior staff to resolve issues
    • Doing installations when no Field Service work is required
    • Being available to work overtime when required
    • Being available to travel for work when required
    • Being on stand-by when required
    • Completing training when not attending to a client
    Qualifications Required:
    • Senior Certificate Essential;
    • A minimum of 2-4 year’s audio visual experience;
    • Strong knowledge of Audio Visual systems;
    • AMX, Crestron and Clear One qualifications a strong advantage;
    • Must have valid Driver’s license.
    • Good communication skills;
    • Proof of technical skills;
    • Able to handle immense pressure;
    • Good time management essential;
    • Good planning skills;
    • Strong attention to detail is essential;
    • Good in negotiating and persuading;
    • Strong interpersonal skills (with clients, suppliers and team members), good relationship building characteristics;
    • Deadline driven;
    • Accurate and attention to detail;
    • Able to multi-task;
    • Organized;
    • Honest and reliable;
    • Analytical;
    • Punctual;
    • Solutions Driven.
    AA candidates (Male and Female)
    Please send CV and latest pay slip to *****************
    AtripleA Recruitment and Temps

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Driver's license: EB ,B
  • Availability for travel: Yes
  • Availability for change of residence: Yes



To see the complete contact information, please click apply now


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Ad summary

  • AV Field Service Technician in City of Tshwane, Eastern Cape

  • Recruiter

    AtripleA Recruitment & Temps
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 10.000,00 monthly

  • Apply now

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