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Bank Teller

City of Johannesburg, Gauteng 5 April

VHUTSHILO BUSINESS CONSULTING

  • Description


  • Customer Service.
    • Cross selling of bank’s products and services.
    • Processing Foreign currency switches for all currencies
    • Redemption of remittances
    • Cash withdrawals and deposit taking
    • Transaction capturing.
    • Provide accurate information to customers at all times.
    • Achieve and maintain a high level of customer service at all times.
    • Adhere to policy and procedure both internal and external for the protection of the customer.
    • To complete all customer transactions efficiently and accurately.
    • Be confident to raise any concerns over discrepancies at the first point of realization.
    • Communicate with the customer articulately and accurately, paying attention to detail and always using the customer's name.
    • Deal with customer complaints and enquiries in a professional and courteous manner.
    • Take ownership for customer issues acknowledging how to escalate with respect and discretion towards the customer.
    • Provide assistance and offer advice or alternatives that will benefit the customer

  • Number of vacancies: 4
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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