Branch Operations Supervisor in KwaZulu-Natal - AtripleA Recruitment & Temps

AtripleA Recruitment & Temps
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AtripleA Recruitment and Temps was established in 1999. Its success in the Recruitment Industry has allowed us to deliver an efficient and trustworthy service to both employer and employee. You need anybody-we'll get them! www.aaaa.co.za www.slmedia.co.za www.atriplea.co.za 082 921 2439 Recruiter from sector Human Resources, located in Gauteng, From 1 to 10 workers

    About this job ad 17 January


  • R 22.000,00 monthly
  • Province

  • Durban, eThekwini, KwaZulu-Natal
  • Description

  • Supervisor: Branch Operations
    Location: Kwa Zulu – Natal
    Salary: R22 000 p.m
    Our client in the insurance industry is looking for a Branch Operations Supervisor to supervise branch administration and operations.
    Supervise all client liaison and sales support in the branch offices
    • Supervise the service delivery to internal & external clients
    • Manage the client service of walk in and telephonic enquiries
    • Manage compliance and effectiveness of client service levels
    Supervise new business policy administration
    • Oversee and manage the efficiency & accuracy of data capturing for the group
    • Oversee compliance of quality assurance on all new business processes
    • Maintain and monitor new business and returns registers
    Information Reconciliation & Reporting on Branch Office Operations
    • Compile and submit weekly client service administration activity reports
    • Reporting to manager on claims progress and activities
    • Provide weekly stats to Sales on outstanding correspondence and returned new business
    Responsible for compliance
    • Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
    • Comply with FAIS requirements
    • Assist with the audit and control of attendance registers, client survey, pulse reports, activities, staff leave and any other requirement
    • Comply with disciplinary and grievance procedures
    • General supervision of branches including branch visits to ensure that the branches’ administration runs effectively and efficiently.
    • Monitor business retention
    • Degree/Diploma in Management
    • FAIS Compliant
    • Regulatory Examination Level 1 (Representatives) RE5
    • Recognised Qualification as per the FSB
    • 3 years’ experience in the Insurance Industry
    • 1 years’ experience in Supervisory Role
    Send your CV and latest pay slip to ****************
    AtripleA Recruitment and Temps

  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Branch Operations Supervisor in eThekwini, KwaZulu-Natal

  • Recruiter

    AtripleA Recruitment & Temps
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 22.000,00 monthly

  • Apply now

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