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Call Center/Contact Center Agent - day and night shift with experience.

day and night shift with experience.

R 3.000,00 monthly ·  eThekwini, KwaZulu-Natal ·  More than 30 days

  • Description



  • Outbound Call Center Agent

    We have the right job for you. We are looking for an aspiring Outbound Sales Agent that wants an opportunity to advance their career.

    Must be an excellent communicator, driven and passionate team player and result orientated sales person.

    Our search is for an Outbound Sales Professional to join our amazing, happy, fast-paced, growing team and take on full responsibility for converting sales leads into customers.

    Duties and responsibilities

    • Generate leads

    • Contact prospective customers by both telephone and email

    • Market Research to develop warm leads

    • Vet lead list for warm and cold leads

    • Identify prospects that fit the target demographic

    • Use product knowledge to showcase the solutions that our company can offer to prospects

    • Up sell additional products as need arises

    • Use database, CRM, or other software to track progress with new prospects

    • Report weekly sales goals and objectives to regional leaders

    • Negotiate price with clients who are interested in making bulk orders

    • Maintain contact with existing clients to make sure they are satisfied and request referrals

    • Attend trainings to stay up to date with the specifications of new products and service offerings

    Requirements and qualifications

    • Previous working experience as an Outbound Sales for at lease 2 years

    • Excellent, Clear communication, interpersonal and presentation skills

    • Professional, fearless attitude and a hunter mentality

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Call Center/Contact Center Agent

  • eThekwini, KwaZulu-Natal

  • Company

    BlackOpal Recruitment
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Salary

    R 3.000,00 monthly

  • Apply now