Call Centre Admin Support

R 9.500,00 monthly Ehlanzeni, Mpumalanga 20 December

Companion Steps Recruiters

  • Description


    Call Centre Admin Support
    KEY PERFORMANCE AREAS
    First point of contact for all calls / point of contact for clients
    Capture detail of calls onto system
    Addressing client queries within scope of work
    Perform investigation into query to obtain end result / reason
    Reply back to callers once information have been received
    Ensure all calls are closed timeously

    Qualifications
    SKILLS, QUALIFICATIONS AND EXPERIENCE
    · Matric
    · 1 Year customer services experience
    · Knowledge of FAIS legislation
    · Regulatory exams at qualified representative level
    · Proficiency in Microsoft office (Intermediate skills in Excel)
    · Excellent written skills, verbal skills and telephone etiquette
    · Excellent analytical skills


  • Number of vacancies: 3
  • Requirements

  • Minumun level of education: Ocupational Certificate /N5
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Call Centre Admin Support

  • Recruiter

    Companion Steps Recruiters

  • Province

    Ehlanzeni, Mpumalanga

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.500,00 monthly

  • Apply now

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