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  • Description

  • Key criteria -

    Matric with English and Maths

    At least one year call centre experience

    Excellent telephone manner, receptive to clients complaints and queries, professional at all times

    Verbal and written communication skills

    Ability to handle high volume work, prioritise and work under pressure

    Studying towards or having completed tertiary education (preferably a degree or diploma)

    Advantageous if FAIS accredited or working towards

    Key duties -

    Handle inbound calls

    Dealing with queries and complaints

    Provide product information and maximise on up-sell opportunities

    Maintain accurate records

    Operate relevant call centre system

    Salary neg (discussed during interview)

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Call Centre Agent

  • Buffalo City, Eastern Cape

  • Company

    Fellowmax Recruiters
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    R 8.000,00 monthly

  • Apply now