Call Centre Agent

R 8.000,00 monthly Nelson Mandela Bay, Eastern Cape 14 August

Fellowmax Recruiters

  • Description

    Call Centre Agent
    Job Purpose:
    Prompt answering of all incoming calls;
    Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;-
    Forward quotes to customers and information on general enquiries;
    Follow-up on all quotes to customers – turn each enquiry into a reservation;
    Meet minimum call and reservation quotas to meet set daily targets;
    General Call Centre duties and administration tasks;

    - Grade 12 certificate.
    - Minimum 2 years Call Centre experience in a service-driven business environment.
    - Computer literacy requirements: intermediate level in MS Office Word – Basic Excel.
    - Excellent documentation, organization, and project management skills
    - Must have a drivers’ license.
    - Must have own transport.

  • Number of vacancies: 1
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Call Centre Agent

  • Recruiter

    Fellowmax Recruiters

  • Province

    Nelson Mandela Bay, Eastern Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 8.000,00 monthly

  • Apply now

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