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Call Centre Agent

Sedibeng, Gauteng 30 June

Mabotse PM Construction (PTY) LTD

  • Description


  • • * Duties and Responsibilities:
    • Candidates will be performing general call centreduties and attending to client queries
    • Obtaining client information by answering telephone calls; interviewing clients; verifying information
    • Determining eligibility by comparing client information to requirements
    • Establishing policies by entering client information; confirming pricing
    • Informing clients by explaining procedures; answering questions; providing information
    • Maintaining communication equipment by reporting problems

    Personal Attributes
    • Good human interaction skills
    • Friendly, yet still professional
    • Good in all forms of communication, whether telephone, online or in person
    • A good listener who can also understand and interpret what the customer means
    • A problem solver
    • Thorough and detail oriented
    • Patient and empathetic

    Requirements

    Matric and basic computer skills.

  • Number of vacancies: 34
  • Requirements

  • Minumun level of education: Grade 11 /N3
  • Availability for travel: No
  • Availability for change of residence: No

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