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  • Description



  • Job Purpose:

    Prompt answering of all incoming calls;

    Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;-

    Forward quotes to customers and information on general enquiries;

    Follow-up on all quotes to customers – turn each enquiry into a reservation;

    Meet minimum call and reservation quotes to meet set daily targets;

    General Call Centre duties and administration tasks;

    Requirements:

    - Grade 12 certificate.

    - Call Centre experience in a service-driven business environment.

    - Computer literacy requirements: intermediate level in MS Office Word – Basic Excel.

    - Excellent documentation, organization, and project management skills

    - Must have a drivers’ license.

    - Must have own transport.

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Call Centre Agent

  • Umgungundlovu, KwaZulu-Natal

  • Company

    Winningfinance Personnel
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    R 15.000,00 monthly

  • Apply now