Offer description

A vacancy for a Call Centre Consultant has become available.

Key Performance Areas:

Target achievement:

• Achievement of monthly budgeted targets by value, volume, and margin

• Maintain and develop existing business within a region

• Identify customer growth opportunities

• Monitor service level report daily

• Monitor orders vs stock availability & manage demand correctly

• Monitor call lists vs strike rate on a daily basis

• Use deals provided by Key accounts to sell

• Manage the process of sell in prior to price increases

• Address all pricing and delivery issues

• Sell in new lines and increase the basket

Effective administration:

• Pull sales reports

• Ensure communication with regard to dropped orders take place as instructed

• Ensure the proper procedure is followed when opening new accounts

• Ensure any customer details are up to date at all times

• E-mail / SMS deals to Reps as agreed

• Ensure opposition and trade information is communicated

• Free stock tracking to be up to date at all times

• Monitor shortfall vs target

Requirements

• Minimum education level: Grade 11 /N3
• Language(s): English
• Availability to travel: No
• Availability of change of residence: No

5 days ago

About KJP Group

We are a manufacturing and supply company based in Johannesburg. Our services range from manufacturing and supply of computer consumables, to the technological advance industry