Call Centre Consultant - No Experience
Affiliation General Corperate - Acornhoek, Limpopo
Offer description
Call Center Representative duties and responsibilities
Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies
Requirements
- Minimum education level: Certificate
- Less than 1 year of experience
- Availability to travel: No
- Availability of change of residence: No
More than 30 days ago
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About Affiliation General Corperate
Affiliation General Corperate (Pty) Ltd is a Gauteng, Pretoria based professional maintenance company. Each handyman is competent, dependable, meticulous and extensively trained. All carry a full range of premium quality tools to ensure that they can resolve each job promptly and effectively.
We do have a tremendous track record of maintenance on Body Corporate (Town Houses), Office Blocks and Guesthouses.
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Respond to requests for information and/or questions made by the user -registered or not- through the web site.
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Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.
¡Don't miss any opportunity!
Call Centre Consultant
Acornhoek, Limpopo
¡Don't miss any opportunity!
Write your e-mail and send you new offers.
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.