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Call Centre Manager in KwaZulu-Natal - Winningfinance Personnel

Winningfinance Personnel

Financial company that take care of all your financial problems... We also specialize in outsurance and personnel loans

We have a dedicated team on standby that can assist our clients in all customer related issues. Recruiter from sector Financial / Insurance, located in KwaZulu-Natal, From 1 to 10 workers

    About this job ad 15 November

    Province

  • Durban, eThekwini, KwaZulu-Natal
  • Description


  • CALL CENTRE MANAGER
    Our client is seeking a Call Centre Manager to start as soon as possible. Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery of contractual obligations.
    Ensure appropriate staffing and action accordingly; training & development.
    REQUIREMENTS:
    Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre
    Understanding of Call Centre industry
    Problem solving
    Planning and Organising
    Exceptional leadership skills

  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 4
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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