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  • Description

  • Client Care Inbound Advisor

    In Centurion

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    Company Description

    Insurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something INN.” Our success can be attributed, among-st other things, to the outstanding people that work for us.

    Job Description

    Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of Insurance.


    Minimum Matric qualification or equivalent qualification

    Additional Information

    Required Competencies & Personal Attributes:

    Extensive Sales and Customer service experience is essential

    Previous call centre experience - preferably in a client centric or sales environment

    Previous experience in the insurance industry would be advantageous

    Responsible to up-sell existing policies

    An ideal candidate will be able to align their personal work values to the Insurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

    Preferably a candidate with experience in short term insurance.

    Preferably a candidate that has worked in a role where their salary was based on a commission structure.


    Client service oriented

    Attention to detail/Quality oriented

    Deadline and results oriented/Work standards


    Enthusiastic and passionate about the job and the company

    Effective at planning and organisation/Work management


    Judgment/Problem solving



    Tolerance for stress


    highly motivated


    Customer Service enthusiasts

    Work independently when required


    Selling skills

    Interpersonal and communication skills


    Keyboard skills

    In accordance with Insurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Client Care Inbound Advisor In Centurion

  • Ekurhuleni, Gauteng

  • Company

  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply now