Client Relationship Manager

City of Johannesburg, Gauteng Today, 06:03 PM

Hire Resolve

  • Description

    Job Information
    Location Johannesburg
    Salary R30k – R25k per month
    Job Type Permanent
    Education Bachelor Degree or similar
    Experience min 3 years’ experience
    Reference KW097

    Job Description
    A passionate Client Relationship Manager is wanted for a vibrant IT Company in Johannesburg.
    • South African Citizen
    • Bachelor of Science degree or similar
    • Minimum 3 years’ experience
    • Google Analytics: Perform regular website analysis and translate the data into insights, trends, and opportunities.
    • Internal Trend Analysis: Big focus on data analysis and creating trend reports based on sales, user behaviour, product performance, ROI and creating insightful reports and strategy.
    • Global/Local Industry Trends: Keep abreast of industry trends, new innovation to the market and best practices to present and engage both client and company to improve and enhance the website and internal systems
    • Develop trusted advisor relationship with relevant stakeholders
    • Build and maintain strong and long-lasting customer relationships
    • Manage day-to-day activities
    • Provide solution driven, practical and innovative ideas
    • Ensure timely and successful delivery of solutions and deliverables to meet customer objectives.
    • Master systems, processes and tools to ensure website operations are running optimally
    • Collaborate with Internal Stakeholders to create a seasonal product catalogue which is relevant and maintained
    • Collaborate with the website administrators to ensure a well-maintained website.
    • Manage client expectations, ensuring timeous communication and delivery within SLA.
    • Provide client with expert advice, idea’s and solutions based on industry knowledge and experience.

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Client Relationship Manager

  • Recruiter

    Hire Resolve

  • Province

    City of Johannesburg, Gauteng

  • Type of contract

    Permanent contract

  • Apply now

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