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Commercial Recoveries Collections Clerk

R 20.000,00 monthly City of Cape Town, Western Cape 25 June

Important company in the sector

  • Description

  • The Recoveries Clerk contributes to the organisational goals by processing recoveries within reasonable time frames
    Results orientated and thrive within a high pressure dynamic environment.
    A strategic thinker who follows a decisive and proactive approach. A team player that is committed to acting with integrity, responsibility, and accountability.

    The candidate must have strong collection skills and personality in order to achieve set goals.

    Salary negotiable for correct candidate depending on experience and knowledge.

    Minimum Job Requirements:

    Commercial Insurance Industry claims knowledge.
    Must have proven collections experience
    A persistent personality to ensure collection targets are met
    Good communicator (verbal & written)
    Must be a problem solver (able to assimilate large amounts of information and apply policy wording)


    Technical expertise
    Quality control
    Risk Management
    Problem solving
    Decision making
    Customer service
    Understand applicable legislation

    Key Responsibilities:

    Attending Diary.
    Determining merits on claims files.
    Attending to both third party and recovery claims.
    Discussing settlement offers with management.
    Drafting of third party releases.
    Drafting of letters of demand to third parties and insurance companies.
    Negotiating settlement offers both TP // Recovery claims.
    Liaising with third party Attorneys on their matters.
    Liaising with both external and internal clients.
    Appointing tracers on Recovery Claims to trace third parties and conducting License Checks.
    Appointing Motor Assessors on third Party Claims to determine quantum.
    Attending to the completion of CPR’S in order to process payments on third parties claims, assessors fees, Attorney fees, tracers fees and the refunds of insureds excess in terms of successful recoveries.
    Attending to both external and internal inquiries on Claims, Underwriting enquiries with regards to Premiums.
    Assisting with all Summons files whether communicating with Attorneys and both internal/external clients.
    Attending to both internal and external mail and respond to clients.
    Attending to the completion of the Recovery and third party Spreadsheet.
    Handle all third party claims

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Certificate
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Commercial Recoveries Collections Clerk

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 20.000,00 monthly

  • Apply now

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