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courier operations manager

City of Johannesburg, Gauteng 5 April


  • Description

  • Your Tasks

    Responsible road operations from the stations to gateway and vice versa
    Ensure that all schedules are adhered to in accordance with network and station requirements and continuously monitored
    Ensure that NMIV is updated within 15 minutes on arrival or departure)
    Ensure key risks are identified, communicated, understood, evaluated, prioritises and acted upon
    Ensure that any risks are communicated to management and security
    This process must be ongoing, thorough and highly visible to key stakeholders
    Deliver outstanding leadership and motivation through:
    One on One’s
    Manage inbound and outbound, domestic and international sorting and bagging, ensuring these processes are executed safely, timely, accurately and in conformance with civil aviation, safety, airport and internal DHL security regulations
    Ensure that no prohibited or restricted goods are presented for transport without prior arrangement and authorization
    Try to resolve any Bad Address shipments before the couriers leave for the next delivery cycle to ensure the best RDD performance
    Ensure that any “red dollar” sign shipments are scanned HP and then into the appropriate HIC inventory location
    Ensure that any shipments that do not go out on

    Ensure that all High Value & DA65 shipments are segregated and labelled according to specific requirements. Such shipments are to be pre-alerted to the Gateway Management and must receive an ST checkpoint with relevant comment
    Ensure that security and dangerous goods checks are properly carried out and holding back any shipments that do not conform to requirements
    Responsible to liaise with the Security and Risk manager to ensure a secure environment for staff, visitors, shipments, customers, assets, facilities and information
    Ensure that all staff are using their own LDAP login and alarm system codes
    Ensure that any security incidents are reported to management and security manager immediately
    Ensure that all staff and people entering the station have valid DHL ID cards displayed and visitors are accompanied by security
    Conduct Self-Audits
    Update any GRID items where non-compliance has been identified and ensure that the gaps remain closed
    Manage productivity through managing SPORH ensuring an optimum and cost effective operations
    Manage performance using the operations scorecard, other KPI and work in conjunction with the Operations
    Performance team and other operations units to drive performance

  • Number of vacancies: 50
  • Requirements

  • Minumun level of education: Certificate
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • courier operations manager

  • Recruiter


  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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