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Credit Recovery Manager - Wynberg in Western Cape - Yazoo Recruitment

Yazoo Recruitment

YAZOO RECRUITMENT is a Closed Corporation that commenced operations in January 2003. YAZOO has established a dynamic reputation and enjoyed steady growth in the Financial Services Industries & Auditing Arena in Cape Town. Mid 2006 we branched out into the Gauteng & KwaZulu-Natal areas, and during 2010, we included the Eastern Cape to our range. Given the imperatives of employment equity, it is the company’s main objective to cater predominantly for candidates from previously disadvantaged backgrounds. Yazoo has formed a solid network of connections in the recruitment industry and preferred market sectors by rendering top-flight service to clients and candidates alike. Recruiter from sector Human Resources, located in Western Cape, From 1 to 10 workers

    About this job ad 5 July

    Province

  • Cape Town, City of Cape Town, Western Cape
  • Description


  • Salary: Market Related
     
    The ideal candidate for this role will be responsible to effectively engage, manage and work with the team to directly improve the activities and results of the company’s Pre Debt/Credit Recovery portfolio through the deployment of innovative debtor strategies and incentives to challenge existing champion strategy in late stage and pre debt recovery matters
    Qualifications & Accreditations
    Grade 12
    Relevant tertiary qualification will be an added advantage
    Experience & Skills
    Minimum of 10 years’ experience in unsecured collection and recovery contact centre disciplines, 5 years’ of which should have been in a management position
    A good working knowledge of best practice Contact Centre work force management and in particular, preview dialler mode
    Good commercial understanding/awareness of best practice unsecured collections and recovery
    Superior ability to select and lead a high-performing late stage pre recovery team with innovative debtor engagement outcomes
    Good tactical insight into Dialler management and the ability to champion and challenge campaign management practices
    Good understanding of productivity and capacity management outcomes to support an unsecured collection and recovery environment
    The ability to tactically link Risk collection and recovery strategies into an operational execution framework
    A good working knowledge of and compliance to the National Credit Act (No 34 of 2005) and the Debt Collectors Act (No 114 of 1998)
    A good understanding of linking strategy to underlying propensity to roll segments
    Specialist Knowledge and Skills in terms of unsecured Collections & Recovery
    Key Performance Areas
    • Operational management
    • Integration management
    • Capacity building
    • People management
    • Innovation management
    • Diversity management
    • Risk management
    • Analysis and reporting

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

******@yazoo.co.za

To see the complete contact information, please click apply now

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Ad summary

  • Credit Recovery Manager - Wynberg in City of Cape Town, Western Cape

  • Recruiter

    Yazoo Recruitment
  • Type of contract

    Permanent contract

  • Apply now

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