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CRM Database Administrator in Gauteng - Networks Unlimited

Networks Unlimited

Networks Unlimited is a value-added distributor of leading-edge and innovative Security, Networking and Storage solutions. Our solutions are sold through an extensive, reputable and solution-focused Partner base across the African continent. Best-of-breed technologies are carefully selected to complement each other and align with our go to market strategy, thus offering the customer true business benefits and ROI. Our ability to adapt, extensive expertise and participation with our Vendors and Partners across all aspects of the sales process give us and our Partners the competitive edge. Recruiter from sector Telecommunications, located in Gauteng, From 51 to 200 workers

    About this job ad 18 July

    Salary

  • Negotiable
  • Province

  • Centurion, City of Tshwane, Gauteng
  • Description


  • Create and maintain databases for the company
    Database Management
    Provide information to users as well as conduct training and solving problems
    Create a documented process of:
    How to capture data
    Maintain or scrub data
    Provide user training (new and current employees)
    Onboarding for new staff (Registration and user setup)
    Manage the scrubbing of data and provide data segmentation at all levels
    Ensure the process of data management is easy to understand and applied at all levels
    Set up databases on same template across sections
    Manage and maintain the CRM System
    Ensure that databases are loaded and maintained within the CRM system for use by marketing and sales
    Track and manage the use of databases
    Manage the number of contacts partners or customers get from us
    Extract and creation of automated and manual reports
    Internal Support
    Establishing the needs of users and monitoring user access and security of the databases
    Needs analysis
    Name list of access granted
    Work with the technical department and ensure data security
    Data collection
    Review the flow of documents and information in the business
    Evaluate the best way to collect the correct information
    Partner Database
    Ensure that there is a complete and updated database for each partner who has purchased from us in order to segment for the use of mailers or campaigns
    Work closely with the Business Development Management and Marketing teams to:
    Ensure databases are clear and managed accordingly with no duplications
    Manipulate data for effective usage across campaigns
    Create guidelines on how to use the database, partners to contact for which products, and regulate how often the individuals are contacted
    BI or data analysis
    Once all these systems and databases are in place the person will be responsible to build reporting and analysis tools to better understand our partners, customers, business and performance
    Technical Competencies:
    Minimum of 2 years CRM Database Support experience required
    Sales Force / MS Dynamics experience required
    Proficient in Excel, Outlook, and Word
    Education & Experience:
    Matric
    Diploma in Information Technology, Business Administration or similar is preferred

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 3
  • Language(s): English
  • Driver's license: B
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • CRM Database Administrator  in City of Tshwane, Gauteng

  • Recruiter

    Networks Unlimited
  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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