Customer Care Agent

R 8.000,00 monthly Ekurhuleni, Gauteng 18 April

Important company in the sector

  • Description


    Job Summary

    Resolve client queries and complaints.


    Key Performance Areas/Key Responsible Areas

    Identify customer needs and clarify information.

    Investigate and resolve customer queries.

    Provide quality customer service.

    Promote The Medical Society.


    Required Qualifications

    Matric


    Desirable Qualifications

    Call Centre Certificate.


    Required Experience

    1 year Customer Care experience.

    1 year Call Centre experience.


    Desirable Experience

    Experience on CRM.
    Required Knowledge and Skills

    Verbal communication.

    Listening skills.

    Telephonic end Email etiquette.

    Organising and Time Management skills.

    Computer literate – MS word, Excel, Outlook.

    Problem solving skills.


    Desired attributes

    Honest, hardworking and humble.

    Ability to handle pressure

    Stress tolerance.

    Ability to Multi-task.

    Adaptable.

    Professional.

    Attention to detail.

    Patient.

    Self-motivated



  • Number of vacancies: 2
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Customer Care Agent

  • Province

    Ekurhuleni, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 8.000,00 monthly

  • Apply now

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