Customer care consultants coodinator
Exsousia International (Pty) Ltd - City of Johannesburg, Gauteng
Offer description
The role of the Marketing and Training Assistant exists to assist with the training, marketing and sale of all products and services offered by the client and its subsidiaries. This includes existing products and services as well as new products and services that the client will bring to market.
Key Responsibilities
Key responsibilities will include (but are not limited to) the following:
Assist with training and directing of new field personnel and company personnel on products.
In association with the Marketing and Training Manager, design, revise and roll out new training and product marketing information.
In conjunction with Marketing and Training Manager, remain abreast of relevant developments in clinical field, including new clinical studies and other relevant publications.
In conjunction with Marketing and Training and Sales Managers, form an integral part of the design and roll out of new product sales and training strategies.
Supply product information, catalogues and samples to the relevant stake holders. .
Attend and exhibit at national conventions/trade shows to gain new customers through the detailing of products. Where local provide all necessary assistance as requested.
Continuously improve product knowledge not only through product training but also through self-development processes (study, hands on experience, etc.) and the review of current literature for new developments.
Adhere to all Company policies, rules and regulations.
Maintain good relations and communication with internal customers i.e., Customer Services, Finance department, Logistics and Management
Key Relationships / Interfaces
Existing and potential customers (Surgeons, Radiologists, Critical Care personnel, Anaesthesiologists, Nephrologists, purchasing agents and other appropriate decision makers/opinion leaders on different levels).
Managers and Staff
Company Directors
Essential Skills / Experience
Knowledge and aptitude for medical devices or Healthcare market is a preference
Sound understanding of customer service, good attention to detail and ability to complete progress reports according to requirements
Strong communication (written & verbal) and interpersonal skills.
Able to demonstrate good presentation and training skills
Proficiency in Microsoft Office ( Word, Excel, Outlook and Power Point)
Always possess a valid driver’s license and frequent use of a motor vehicle.
Minimum 2 years working experience in a similar role
Demonstrable ability to multi-task and adhere to deadlines
Well-organized with a customer-oriented approach
Lift and carry a moderate amount of materials and supplies
Excellent attention to detail and time management
Ability to operate independently
Reliability
Behaviours / Values
Approachable and enthusiastic .Flexible and adaptable.
Travel domestically and, if required, occasionally internationally
Able to work on own initiative and as a team player.
Good organisational skills with cultural awareness and sensitivity
Good judgment and problem-solving ability
Requirements
- Minimum education level: Grade 11 /N3
- Availability to travel: No
- Availability of change of residence: No
More than 30 days ago
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About Exsousia International (Pty) Ltd
Exsousia International (Pty) Ltd was incorporated in 2012. Our core business is to assist the public sector, non-governmental organisations and the private sector to conceive and transport solutions that can help meet development objectives with special emphasis on SME development, NGO development, MFI development and development of sustainable co-operatives.
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¡Don't miss any opportunity!
Customer care consultants coodinator
City of Johannesburg, Gauteng
¡Don't miss any opportunity!
Write your e-mail and send you new offers.
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.