Offer description

We are looking for committed, friendly and professional customer focused individuals to join their existing team. We have the availability for successful candidates to start immediately so please apply now!

You will be responsible for the following:

Manage customer contacts, inbound/outbound telephone calls, emails, letters and SMS meet compliance guidelines and client service levels

Show empathy, discretion and respect confidentiality of our clients and customers

Advise of the consequences of non-payment and use of strategies to avoid adverse credit rating

Deal with complaints

Meet call quality, customer experience and compliance standards

-To be considered for this role you need to be able to demonstrate the following:

-Exemplary customer service skills

-Ability to handle demanding customers with patience and professionalism

Requirements

• Minimum education level: Grade 10 /N2
• Availability to travel: No
• Availability of change of residence: No
• People with disabilities: Yes

More than 30 days ago

About Quintons Recruitment

Quintons Skills Development and Recruitment is the best recruitment solutions partner providing expert recruitment services. Established in 2014, Quintons Skills Development and Recruitment offers call centre training courses which include comprehensive inbound and outbound training. We have placed professionals in some of the most prestigious roles with leading companies across all industry disciplines successfully. This places Quintons Skills Development and Recruitment as a choice service pro...

Quintons Skills Development and Recruitment is the best recruitment solutions partner providing expert recruitment services. Established in 2014, Quintons Skills Development and Recruitment offers call centre training courses which include comprehensive inbound and outbound training. We have placed professionals in some of the most prestigious roles with leading companies across all industry disciplines successfully. This places Quintons Skills Development and Recruitment as a choice service provider of a range of call centre related services for both clients and job seekers. With branches in Johannesburg and Pretoria, we confidently provide the best call centre training and after recruiting and training agents we set up interviews especially in the areas of call centre, promotions, customer service and telesales