Offer description

Being a Customer Assistant is about being approachable, knowledgeable and helpful. You’ll need the energy and positive outlook to be at your best while on your feet all day, helping customers get the very most from their experience. You will be flexible, in the work you do and the hours you work, to help give our customers the best experience we can.



Above all though, it’ll be your personal attention that customers will remember when they talk to you – so bring along bag full of friendly enthusiasm and you won’t go far wrong.



Duties and responsibilities:



Providing a high level of customer care as the primary point of contact in matters relating to the day-to-day operation of the Customer Services Centre.



Handling customers’ service requests and inquiries, in a courteous, timely and professional manner, working flexibly and in effective conjunction with the relevant support service staff.



Able to work tight deadlines, managing and prioritizing time effectively.

Requirements

• Minimum education level: Grade 12 /N4 (Matric)
• Language(s): English
• Availability to travel: Yes
• Availability of change of residence: Yes

More than 30 days ago

About Lionheart Marketing

Lionheart Marketing Company specialises in the direct sales and Marketing Industry and has targeted giants in the telecoms industry and retail industry .We mainly use Direct Response Marketing which is designed to generate an immediate response from our customers and its cost effective .We pride ourself in the service we provide for our clients but also the opportunity we offer to young individuals who are looking to build a career through the sales industry