Customer Service Agent

eThekwini, KwaZulu-Natal 8 July

HotelJobs CC

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  • Description


    Call centre in CBD seeks Experienced Customer Service Agents for their international USA campaign

    As a customer service representative, you are responsible for incoming traffic (by telephone, mail, chat and/or web).

    Minimum Requirements:

    Matric
    Working experience with computer (MS Office) and internet (Internet Explorer, email)
    Experience with customer contacts (Preferably by telephone)
    Advanced English Language skills (excellent grammar, spelling, pronunciation and reading skills)
    Excellent communication skills in English as you will be dealing with international clients (Written and Oral)
    Ability to work with 6 different systems
    Shift work- Call centre currently works 24/7 therefore agents will be shifted accordingly in order to meet requests for coverage.
    Typing speed of 30 words per minute
    Salary structure- Market related basic salary + Night shift allowance

    Training- 2 weeks (No absenteeism allowed during training!)
  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Certificate
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Customer Service Agent

  • Recruiter

    HotelJobs CC

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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