Customer Service Consultant

R 13.000,00 monthly Eastern Cape 16 July

Recruiting. 4 U

  • Description

    We are recruiting for Customer Service Consultants in Port Elizabeth
    Key activities include, but are not limited to:
    Act as a representative for the brand, assisting our clients customers from all around South Africa with their enquiries via phone, email and webchat.
    Provide high quality customer service and give customers a positive, helpful experience
    Investigate and deal with customer problems in a focused and professional manner
    Use active listening for each call to ensure each customer receives an appropriate response
    Actively and diligently monitor and provide customer feedback to relevant departments to help continually improve the customer experience

    For this Customer Service Consultant position, you must meet the following critetia:
    Be confident, articulate with the ability to communicate effectively and professionally with keen listening skills all the while remaining calm, professional and helpful.
    A positive and flexible attitude
    Proficiency in Microsoft Office
    Genuine passion for providing the highest level of customer service
    The ideal candidate needs to be personable and friendly with a strong attention to detail
    Able to effectively communicate to a wide range of people via telephone or email
    Ability to quickly assess a situation and problem solve to point of resolution
    MS Word, Outlook and Excel Literate.Apply now to be considered for this exciting opportunity!
    R13000/ Company benefits and commission on excellent customer servic

  • Number of vacancies: 2
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Customer Service Consultant

  • Recruiter

    Recruiting. 4 U

  • Province

    Eastern Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 13.000,00 monthly

  • Apply now

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