customer service representative

R 9.000,00 monthly City of Johannesburg, Gauteng 29 July

HotelJobs CC

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  • Description

    Responsibilities of this Post:
    Process credit claims for assigned accounts, to ensure the prompt payment of invoices.
    Process orders to ensure timely and correct delivery to customers.
    Liaison with third party distributors, by actioning delivery queries, so supply is maintained.
    Act as a single point of contact for key assigned accounts and manage all queries and complaints with clear communication.
    Monitor service levels on key assigned accounts.
    Cross functional coordination to eradicate the issues affecting the Customer Service targets, in a cost-effective way.
    Overseeing that customer reports are sent out weekly to all customers.

    Requirements of this Post:
    Minimum of two years’ customer servicing experience.
    Proven experience in team management is required.
    Proven record of managing customer requirements in high paced working environment.
    Advanced Excel skills and SAP experience is a must.
    Analytical skills that enables to develop logical approaches to problem solving..
    Organised & methodical individual with a high attention to detail.
    Energetic person with a passion for customers.
    Strong communication skills, both verbal and in writing, with the ability to deal with internal and external persons at all levels with confidence.

    To Apply
    Whatsapp Nicky on: 084 481 8867

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • customer service representative

  • Recruiter

    HotelJobs CC

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.000,00 monthly

  • Apply now

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