Customer Service Representative

R 6.000,00 monthly City of Johannesburg, Gauteng 19 September

JobScape

  • Description


    The role of a customer service specialist is to provide exceptional customer service to our customers by effectively and efficiently performing all front of house functions and giving an outstanding, premium store experience to customers at all times.

    Responsibilities include:

    Greeting customers with a smile
    Manage incoming calls
    Booking in smartphones and other devices for repair
    Sale of accessories - must be sales and target driven
    Keeping the store neat and clean
    Assisting with client requests and enquiries politely and professionally
    Client communication (quotes, job status, including email correspondence)
    Printing and processing invoices
    Receiving payment (card and cash)
    Taking initiative and suggesting new developments and processes for the efficient delivery of customer service
    Be presentable and neat at all times.
    Must be able to work efficiently under pressure.
    Qualifications:

    Matric (Grade 12) - essential

    Computer literate (Microsoft Office, internet) - essential

    Smartphone / technical knowledge - preferable

    Core attributes:

    Customer service focus
    Sales driven
    Good communication skills (verbal and written)
    Accountability
    Organisation skills
    Positive 'can-do' attitude
    Multitasking
    Punctual (non-negotiable - candidates must live within reasonable distance from store or have reliable transport)
    The candidate must be willing to work retail hours (including weekends).

    Job Type: 3 month contract with possibility of permanent contract

    Salary: R5,000.00 to R6,000.00 /month

    Job Type: Full-time

    Salary: R5,000.00 to R6,000.00 /month

    Education:

    High School (matric) (Required)
    Location:

    Johannesburg, Gauteng 2196 (Required)

    To Apply
    Whatsapp the keyword "JOB" to **********

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Customer Service Representative

  • Recruiter

    JobScape

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Casual

  • Type of contract

    Other type of contract

  • Salary

    R 6.000,00 monthly

  • Apply now

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