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Desktop Support Engineer

City of Johannesburg, Gauteng 13 July


  • Description

  • We are looking for a
    Desktop Support Engineer to provide technical assistance to our clients. You
    will help install, upgrade and troubleshoot hardware and software systems.


    Guide users with simple, step-by-stepinstructions

    Address user tickets regarding hardware, software and networking

    Ask targeted questions to diagnose problems

    Walk customers through installing applications and computer peripherals

    Conduct remote troubleshooting

    Test alternative pathways until you resolve an issue

    Record technical issues and solutions in logs

    Proven work experience as a Desktop Support Engineer, Technical Support
    Engineer or similar role. Internship will be provided to qualified candidate

    Hands-on experience with Windows/Linux/Mac OS environments

    Working knowledge of office automation products and computer peripherals, like
    printers and scanners

    Knowledge of network security practices and anti-virus programs

    Grade 11-12, Certificates with 1-3 years hand on experience degree, diploma in
    Computer Science in relevant field are welcome to apply.

  • Number of vacancies: 100
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 3
  • Driver's license: C1
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Ad summary

  • Desktop Support Engineer

  • Recruiter


  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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