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EE Fleet/Logistics/Vehicles Branch Supervisor in Eastern Cape - Alam Ellahi and Associates T/A Ellahi Consulting

Alam Ellahi and Associates T/A Ellahi Consulting
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BEE Rated through Empowerdex & Member of the Association of Personnel Services Organisations (APSO) alam ellahi & associates can be regarded as a visionary in the South African recruiting industry. Its eagerness to find solutions to the country’s employment issues has been well translated into decisive and practical strategies that meet the needs of corporations and individuals alike. Founding member, Alam Ellahi, has a substantiated track record after many years in the recruiting industry. This experience is complemented by a further eight years in the freight and courier field, giving a powerful insight into this international arena. alam ellahi & associates was founded with the express purpose of delivering precision assessment services to its clients in a fast and focused manner. The company has cut its way through the entanglements of the recruitment jungle to deliver crisp and clear solutions – solutions that are precise, proven, powered and partnered. Precise – alam ellahi & associates take the risk out of recruitment by using targeted selection and behavioural-based interviewing techniques. The concept is simple: target the behaviour and you’ll get the person. alam ellahi & associates identifies the qualities required of a candidate to successfully meet the challenges of the position, and then interviews against these qualities. Proven – alam ellahi & associates offer candidates with written references to validate their previous experience and training. Further assessments integrity checks are offered according to the needs of the client. Powered – Most companies today are looking to ‘empower’ their staff complement. alam ellahi & associates pro-actively affirms that it can find the right people for your company. Partnered – One man is one man, but two men are a thousand. alam ellahi & associates is independent and focused. This is necessary to ensure that each project is customised to suit the needs of that client. However, to ensure its capacity to deliver, well-rounded alliances have been set up with specialists in labour relations, human resources specialist, training and development, accredited assessors, project management and research, employee assistance programmes and disability recruitment. These values are important to the company in its one great passion – to generate as much employment as possible for the people of this country. It is therefore natural that, in addition to traditional recruitment, much energy has been devoted to employment creation. Many of these projects are in conjunction with the public & private sector. Assistance is also offered to companies aiming to adjust their staff complement to more accurately reflect the demographics of the country. alam ellahi & associates helps identify the needs of companies and then source entry-level individuals or graduates from designated groups according to pre-defined criteria. Cost structures are effective as the company works on an itemised approach where the client only pays for the services actually used. The cost structure clearly epitomises the philosophy of alam ellahi & associates. Each candidate, company and project is assessed individually to best understand its requirements. Each approach is tailored to achieve maximum success. It is an authentic approach – innovative, efficient and focused. Recruiter from sector Human Resources

    About this job ad 7 September

    Salary

  • Negotiable
  • Province

  • Port Elizabeth, Nelson Mandela Bay, Eastern Cape
  • Description


  • EE Fleet/Logistics/Vehicles Branch Supervisor
    Port Elizabeth
    My client is a leading Car Rental Group requires an individual in their PE branch to plan, organise and supervise the operational function and exceeding customer expectations in order to contribute positively to the region's profitability. This job requires that the employee maintains the highest level of Honesty and Integrity as he /she will have access to company assets, cash handling and confidential record storage areas.


    Minimum skills and Experience required
    • Matric
    • Driver's licence
    • Diploma/related qualification - desirable
    • Minimum 2 years work experience within RAC operations
    • Travel industry knowledge - desirable
    • Basic knowledge of Occupational Health and Safety Act

    Responsibilities
    People Management
    • Discuss and sign Job Descriptions and scorecards with new employees
    • All employee documentation is actioned as per procedure and submitted by deadline (Range: new employee, probation, coaching, 1-1 meetings, scorecard, IDP)
    • Redline team meeting conducted as per branch requirements (Range: weekly, bi-monthly)
    • One-on-one meetings are held with employees once a month
    • Performance Appraisals / Scorecards are completed twice per annum
    • Appropriate action is taken to correct poor performance and misconduct
    • Assist in putting succession plans in place (Identify and develop a possible successor)
    Fleet Management
    • Ensure that all reservations and special requests are met
    • Surplus fleet available for walk ups is communicated to team
    • Vehicle shortages are actioned timeously by sourcing from Branches in area or Dispatch
    • Upgrades are conducted according to procedure and fleet availability
    • Ensure all vehicles not suitable for rental are sent to Dispatch /Dealer daily (Range: out of service, buyback, turnback, damaged, on hold)
    • Conduct daily QCE and readyline inspections
    • Vehicle return quantity is monitored and cleared to prevent congestion with the assistance of Dispatch
    Reports
    • Reports are actioned according to procedure (Range: Wizard VRSMENU 01, 03, 04, 17 ,21, 24, WRSCEX, x404, WZTDOC)
    • Action reports weekly (Range: security report, service due, focus areas, knockbacks)
    • Damages All damages have a fully completed and signed Damage Report
    • Potential breach of contract cases and relevant documentation are forwarded to direct manager
    • All damaged vehicles are sent within 24 hours to Accident Yard
    • All Rental Agreements are blocked until damage can be charged by Accident Department
    • Investigate and resolve unknown damage daily
    • All damages are recorded on QCE
    Revenue Management
    • Ensure that opportunities to increase revenue are driven by the team (Range: upsell to super CDW/TLW, sell WDW/PAI, upsell vehicle mix, counter products, rate shop)
    • Educate and encourage total transport solution where possible (Range: Van Rental, Truck, Point to Point, Chauffeur Drive , Luxury Cars & Car Sales)
    • Miscellaneous charges are charged accurately (Range: cross border, one way, additional driver, surcharges, valet, baby seats, delivery and collection fees)
    Finance
    • Station petty cash float is sufficient, all claims accounted for, submitted for reimbursement and batched as per procedure
    • Daily station cash is accounted for, balanced, banked and batched as per procedure
    • All financial records are retained and available as per retention list/procedure (Range: cash reconciliation, MCR book, banking book, petrol book)
    Petrol
    • Reconcile petrol slips daily and hand over for approval from Manager weekly
    • Process fuel for payment weekly
    • Conduct spot checks to ensure petrol is charged accurately on the Rental Agreement
    • Ensure that sufficient petrol stock is on hand (for stations with pumps on site)
    • Investigate shortages recorded on petrol pumps
    • Queries received are actioned before end of shift
    Queries
    • Feedback to customer represents the Companys values, culture and brand
    • Credits are authorised within limits of authority
    • Asset Management All assets are securely locked away / per procedure (Range: keys, vehicles, cash, personal belongings [handbags/wallets/cellphones], lost property, counter products, equipment)
    • Attempted / suspected conversion is communicated to Special Investigations Department immediately
    • Premises are locked and secured during and after hours as per local procedure
    • Any malfunctions or security issues are actioned immediately and report to Special Investigations Department (where applicable)
    • Ensure all vehicles and keys are accounted for at branch (Range: inventory and inactive)
    Administration
    • Conduct checks on all Rental Agreements to ensure that quality and accuracy standards are met (Airport locations - spot checks) (Range: R1 authorisation, credit card imprint, signatures and initials, additional charges, voucher number, driver's license & passport number, contact numbers, partial captured)
    • Batching completed as per procedure (Range: Rental Agreements, vouchers, pro-forma, inbound/replacement/walk up check sheets, indemnity form)
    • Attendance register is completed for every shift (Range: attach doctor's notes, leave request)
    • Overtime is forecasted and submitted for approval (Range: one week prior to shift)
    • All VTCs are authorised for every shift
    • Ensure that all lost property is recorded as per procedure by end of every shift
    • Check that every Rental Agreement has been checked-in
    • Any Rental Agreements that cannot be checked-in are escalated as per procedure
    • Copies of all Damage Reports are filed at end of every shift
    • Handover of shift is conducted as per procedure daily
    Please email *****************

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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