Floor Manager

City of Cape Town, Western Cape 20 September

JobScape

  • Description


    Award winning estate specializing in all events from business conferences to your very special wedding day is seeking a PART TIME Floor Manager to join their dynamic team in the Northern Suburbs. The ideal candidate will have the necessary experience and will be available immediately.
    Responsibilities:

    Complete waiter briefing before an event and email to waiters & Bartenders.
    Liaise and supervise all floor staff (waiters and barmen) to ensure compliance with all their assigned duties.
    Responsible for the coordination and smooth running of all events.
    Responsible for locking the venue (±01H30PM)
    Demonstrate the ability to communicate with staff and provide leadership.
    Accompany the guests to the buffet room in an orderly fashion.
    During plated meals, ensure that all guests are served the correct meal and manage waiters effectively.
    Ensure that staff fulfils their assigned duties, manage all breaks and ensure staff arrive on time.
    Advice the venue Manager of any staff conflict and if any staff that are performing in an unsatisfactory manner.
    Ensure that customer service and satisfaction are always supreme.
    Handles customer complaints in a professional manner and pass on relevant complaints to the Venue Manager.
    The Floor Manager will also need to have a full understanding of all areas of the venue to handle any problem that may arise.

    Characteristics and Requirements we are looking for:

    Grade 12 or equivalent.
    Experience in hospitality industry as a floor manager is essential.
    Excellent communication skills and the ability to discuss and resolve problems and complaints
    Great people skills and a passion to work with people.
    Be able to remain calm in stressful situations.
    Must be available for weekend, weekday and night work as required.
    OWN transport essential.

    To Apply
    Whatsapp the keyword "JOB" to **********

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Floor Manager

  • Recruiter

    JobScape

  • Province

    City of Cape Town, Western Cape

  • Work type

    Part Time

  • Type of contract

    Other type of contract

  • Salary

    Negotiable

  • Apply now

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