Front Desk Administrator

City of Johannesburg, Gauteng 6 December

Maluti Aqua

  • Description

    Our Procedure Suite Administrator is responsible for the daily administrative operation of the procedure suite. Patients, visitors and medical staff will turn to you for information and help with administrative issues. Your goal is to ensure smooth workflow, so that our patients receive the best possible care. Travel to other offices may be required at times to ensure operational coverage.

    Responsibilities include:

    Greet, register and assist patients
    Answer telephones; handling caller needs or warm transferring to the appropriate party
    Schedule patients for procedures; arrange any PATs; obtain pre-certifications where needed; distribute pre- and post-operative information to patients
    Make follow-up appointments for patients as required by physician(s)
    Field calls from dialysis patients and units; determine patient needs and appropriate response
    Coordinate with Dialysis Centers on access patient follow-up appointments
    (May) handle OR scheduling for physicians as core responsibility
    Minimum four years experience in administering the provision of services for a busy medical practice; direct experience in scheduling and front office
    Excellent interpersonal communication skills
    Strong customer service skills and patient orientation
    Excellent attention to detail
    Demonstrated organization skills including ability to manage multiple tasks and meet deadlines
    Proficient in Microsoft Office Suite
    Our employees enjoy comprehensive health insurance, paid time off, company holidays, a 401k plan, along with access to Short Term Disability, Long Term Disability and Life Insurance.

  • Number of vacancies: 10
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Front Desk Administrator

  • Recruiter

    Maluti Aqua

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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