Front Desk Office Manager

R 17.000,00 monthly City of Cape Town, Western Cape 21 May


  • Description

    Front Desk Office Manager CPT
    Location: CT CBD
    Department: Facilities
    Reporting to National Facilities Executive

    EE Candidate | CTC of up to R17K (Experience and qualification dependent) | Provident fund

    Minimum experience and requirements


    • Matric
    • Diploma /certificate Operational Management
    • Management programme
    • Exposure to or experience in security services


    • Computer Literate
    • Safety and security elements
    • CCTV
    • Operational management
    • Strategic planning and management
    • Budget setting
    • Budget controls
    • Income statement / budget reporting
    • Staff management
    • Staff development
    • Staff disciplinary procedure (through to hearing level)
    • Incident investigation procedures and related report written

    Behavioral Dimensions and Skills required
    • Polite.
    • Friendly
    • Helpful.
    • Integrity.
    • Self-motivated
    • Flexible (ability to work long hours)
    • Confident.
    • Proactive.
    • Attention to detail.
    • People skills & committed to the development of others.
    • Lead by example.
    • Emotional Maturity
    • Achievement orientated.
    • Resilience.
    • Self-confidence.
    • Challenging.

    Key Performance Areas

    • Oversee appointments and management of supervisor
    1. And propose operational and management changes
    • Frequently check of portfolio and buildings under your control i.t.o
    1. Staff on duty
    2. Dress code and operational procedure compliance
    3. Biometric and turnstile functional
     Ensure the daily submitting the Biometric /Turnstile report
    4. CCTV system operational
    5. Walking the building to pro-actively manage safety and security elements
    • Ensure that incident reports are generated 24 to 36 hours following an incident and the investigation having been concluded (either self or with the support of your colleague)
    • Having involvement of the management of the FDO relief staff system/process
    • Setting and place and managing the FDO development programme
    • To bring to the role and the portfolio new and innovative ideas which will enhance the safety offering afforded our customer
    • Submit bi-monthly reports to the line manager
    • Managing staff disciplinary matters via the HR department together with the relevant regions and the Regional Operations Manager and the Facilities Managers
    • Regular meetings and interface with the HR Department
    • Complete FDO inspections in the buildings to check if all is in order as and when required
    • Recommend enhanced security projects to top management as and when required
    • Monitor and manage FDO services budget and special security projects
    • Manage FDO managers and come up with training and development plans including KPI’s.
    • Manage FDO human capital including FDO forecasting and come up with recommendations.
    • Maintain relationships with internal and external stakeholders to enhance FDO security services.
    6. This includes for
     Local authority
     Sector policing
     BID’s and CIDS
     Institutional (university) security services
    • Manager FDO operations in Johannesburg and Pretoria
    • Monitor and implement emergency plan procedures and amend as and when required
    1. Assist in the identification of risk areas and plan to mitigate the same by utilizing (optimizing) on stakeholder relationships
    • Deliver any ad hoc reports as requested by top management.

    Direct applications to **************** by no later than 28th May 2019. Subject: Front Desk Office Manager CT.

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 6
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

Similar ads

Full Time - Permanent contract - R 12.000,00 monthly

19 August

Full Time - Permanent contract - R 12.000,00 monthly

6 June

Full Time - Permanent contract - R 10.000,00 monthly

21 May

Ad summary

  • Front Desk Office Manager

  • Recruiter


  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 17.000,00 monthly

  • Apply now

Related search