Front Desk Officer in Western Cape - Pro Placements Recruitment Agency

Pro Placements Recruitment Agency

Pro Placements Recruitment Agency was born out of the desire to give back to the community by helping candidates find jobs they are suitably qualified for.

'Fighting unemployment one placement at a time' Recruiter from sector Advertising / PR, located in Western Cape, From 1 to 10 workers

    About this job ad 5 October


  • Negotiable
  • Province

  • Stellenbosch, Cape Winelands, Western Cape
  • Description

  • A well-established company within the hospitality industry based in Stellenbosch is looking to employ a Front Desk Officer, who can assist the Front Office Management team to enhance the level of service and to uplift the service journey of the guest.
    Main duties and responsibilities (but not limited to):
    • Managing all activities related to the check in and out of Guests
    • Attending to Guest requests, queries and complaints
    • Processing all room moves according to prescribed procedures
    • Handling cash and credit card transactions in a confidential manner
    • Balancing the cash float issued and completing banking procedures
    • Receiving and handling reservation enquiries and bookings in the absence of Reservations staff
    • Handling incoming and outgoing calls and fulfil switchboard duties on a rotation basis
    • Handling incoming and outgoing faxes
    • High school diploma is required
    • Qualification in Tourism or Hospitality or Customer Service
    • 1 Year experience as a Receptionist or Front Desk
    • Experience working in a 4* or 5* hospitality establishment
    • Computer literate
    • Working knowledge of Opera or Semper will be advantageous
    • Customer focused
    • Team player
    • Communication skills
    • Highly presentable
    • Friendly and a keen attention to detail
    Should you meet the above requirements, please send your full CV with a photo of yourself to **********************
    Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
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  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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