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German Call Centre agents required - Cape Town area in Western Cape - Jai Search Cosultancy

Jai Search Cosultancy
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Jai Search Consultancy focuses on senior to middle management positions. We specialise in foreign language customer service representative search - we recruit for German, Italian, French, Greek, Spanish & all other international languages. Working exclusively with top outsourcing call centre companies, our database of customer service representatives is growing continuously. Jai Search Consultancy excels in matching professionals with companies that fit their personality, culture and career ambitions. Our experienced and knowledgeable staff is available to assist companies and job seekers eagerly. Recruiter from sector Other, located in Gauteng, From 1 to 10 workers

    About this job ad 8 September

    Salary

  • R 16.000,00 monthly
  • Province

  • Cape Town, City of Cape Town, Western Cape
  • Description


  • Responsibilities:
    • Moderate customer's reviews and respond to their queries via email
    • Meets or exceeds quality and productivity goals assigned by management
    • Demonstrates clear and polite written and oral communication
    • Demonstrates appropriate sense of urgency for reviews and email response times and service levels
    • Follows company policies and processes in order to process customer requests appropriately
    • Demonstrates knowledge and use of departmental resources, policies and procedures.
    Requirements:
    • Speak, read and write German fluently
    • Good interpersonal and negotiation skills
    • Must be deadline and target driven
    • Computer literate
    Salary:
    • R91 – R95 per hour, This works out to an average of R15, 775.76 - R16, 469.20 per month
    • Over Time worked is paid at 1.5 X the normal hourly rate
    • Any hours worked on a Sunday are paid at 1.5 X the normal hourly rate
    • Any hours worked on a Public Holiday are paid at 2X the normal hourly rate
    • Shift allowance: an additional rate of R2.50 per hour is added to your hourly rate per hour when working anytime between 6pm -10pm, and an additional rate of R3.50 per hour when working anytime between 10pm - 6am is added to the hourly rate
    Location:
    • Gardens, Cape Town

  • Number of vacancies: 5
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English ,German
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • German Call Centre agents required - Cape Town area  in City of Cape Town, Western Cape

  • Recruiter

    Jai Search Cosultancy
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 16.000,00 monthly

  • Apply now

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