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German speaking Customer Service Associate in Western Cape - Language Recruiters

Language Recruiters

Bilingual candidates, such as fluent speakers in German, Dutch, French, Italian, Spanish, Portuguese, Swedish, Norwegian, Danish, Greek, Russian, Turkish, Hebrew and any of the Asian and or Arabic languages can expect to be in full time work, or continuous temporary work if they find the right recruitment agency in South Africa.

This is where Language Recruiters, which forms part of Initiate International, comes into the picture. We have been a specialist recruitment consultancy of foreign language speakers throughout South Africa for over 7 years. Naturally the key markets for foreign language candidates are in Cape Town and Johannesburg but with the right company there are vacancies available throughout the country. We are able to offer a seamless recruitment service for bilingual candidates, from consulting and advising you on the best approach through to tackling the ever changing and challenging process of applying for a work visas in South Africa. With the help of our sister company, Initiate Immigration, you can easily get your visa sorted. Recruiter from sector Other, located in Western Cape, From 11 to 50 workers

    About this job ad 8 September

    Province

  • Cape Town, City of Cape Town, Western Cape
  • Description


  • Would you like to work for a leading e-commerce company based in the sunny Cape Town, South Africa? Keep reading! This company has an exciting job opportunity for a German speaking Customer Service Associate to join their team. If you want to work for a global company that offers a great working environment and amazing benefits, apply today!
    Your key job responsibilities as the German speaking Customer Service Associate in Cape Town, South Africa will include:
    - Respond to customer queries via email
    - Meet or exceed quality and productivity goals assigned by management
    - Demonstrate clear and polite written and oral communication
    - Maintain a positive and professional demeanour and portrays the company in a positive light
    - Demonstrate appropriate sense of urgency for reviews and email response times and service levels
    - Follow company policies and processes in order to process customer requests appropriately
    - Demonstrate knowledge and use of departmental resources, policies and procedures
    - Use customer service tools in order to provide an accurate response and an exceptional customer experience
    - Escalate customer issues appropriately and correctly. Demonstrate timely, accurate and professional customer service
    - Exceed customer expectations by going above and beyond
    - All other duties as assigned
    Requirements for this German speaking Customer Service Associate job in Cape Town, South Africa:
    - Able to read, comprehend and understand German
    - Proficient in English both written and verbal skills
    - Matric or equivalent to a NQF 4 qualification
    - 1+ year of relevant customer service experience
    - Internet navigation and troubleshooting Skills
    - Proficiency in Microsoft Outlook and MS Office applications
    If you’re fluent in German and looking for an exciting new job opportunity in Cape Town, South Africa, this job is for you! Send your CV through to ****************************** today!

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • German speaking Customer Service Associate in City of Cape Town, Western Cape

  • Recruiter

    Language Recruiters
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Apply now

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