Helpdesck Support in Gauteng - PROTEA HUMAN RESOURCES SERVICE


PROTEA HUMAN RESOURCES SERVICE, since its inception, the company has partnered successfully with large and small, local and global organisations across different sectors including technology, retail, hospitality, media and manufacturing.
Service offerings:
• Organisation Structure Design including Job Descriptions and Job Ladders
• Performance Systems including Strategic Goal Setting, Performance tracking tools and Competency Frameworks
• HR Policies and Processes Development
• Employee Surveys
• Change Initiatives
Recruiter from sector Advertising / PR, located in Gauteng, From 1 to 10 workers

    About this job ad 16 November


  • Merafong, West Rand, Gauteng
  • Description

  • • Install, configure and support all Microsoft desktop operating systems.
    • General hardware installation and troubleshooting (desktop).
    • General troubleshooting on all IT related equipment.
    • Respond to and resolve support calls at customer sites.
    • Remote administration of workstations.
    • Responding to monitoring system alerts.
    • Resolve support calls via remote connection.
    • Complete desktop configuration documentation for client sites.
    • Execute orders and follow up service and repairs with external suppliers.
    • Identify possible risks or problems and escalate to senior engineer
    Grade 12 / Senior Certificate; CompTIA, Microsoft, Cisco, Linux;
    At least 2 – 3 years’ experience
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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