Hotel Reception in KwaZulu-Natal - Alelan Recruitment Services

Alelan Recruitment Services
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Alelan Recruitment, is committed to providing expert human resource services to a wide variety of industries. Our experienced professionals have the education, training, and knowledge to ensure an organization’s HR department is operating legally, efficiently, and strategically. We help our clients create a workplace where employees are efficient and motivated, producing greater profitability. Recruiter from sector Human Resources, located in KwaZulu-Natal, From 11 to 50 workers

    About this job ad Yesterday, 09:03 PM


  • Durban, eThekwini, KwaZulu-Natal
  • Description

  • Duties
    • To deal with bookings by phone, e-mail, letters, fax or face to face
    • Completing procedures when guests arrive and leave, allocating romos and issuing keys
    • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience
    • To deal with guest requests to ensure a comfortable and pleasant stay
    • To assist in dealing with customer complaints in an effective manner, providing solutions as quickly as possible
    • To ensure that all reservations and cancellations are processed efficiently.
    • To keep up to date with room prices and special offers to provide accurate information to guests.
    Candidate Requirements
    • Matric / Grade 12
    • Hospitality Certificate
    • Experience in a similar position
    • Computer literate
    • Good communication skills

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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